A-Z FOR THE GUESTS

AlphabetKeywordExplanation
AArrivalTo get the keys for the apartment, you need to come by to the rental office Beltour in the center of Blatten.
Generally the apartment is ready for check-in at 16:00.
BBank feesThe bank fees that might be added during the transaction have to be covered by the tenant.
Bed-linesThe bed sheets (duvets) are 210cm long and 160cm wide (Nordic).
Booking informationThe general terms of reservation can be found in the main category “service” under booking information.
CCable carInformation for the cable car to Belalp can be found on their website www.belalpbahnen.ch
Information about the public transportation can be found on www.sbb.ch
Child’s bed (crib / cot)The rental of a child’s bed is not free of charge. The children’s beds are collapsible and only suitable for children to an age of 12 months (available without duvet)
Coffee machineMost of the coffee machines are working with filters. If there is no machine in your apartment you have got the chance to rent one for free from our office. You have to buy the filters by yourself.
DDepartureOn the day of departure the rental object has to be checked out at 09:30. Rented items like laundry, toaster, etc. have to be returned to the rental office. The mattress protection has to be left in the rental object. The basic cleaning of the apartment, especially the kitchen and the dishes, has to be done by the tenant. The waste needs to be disposed by the tenant.
DepositYou can pay the deposit on our European Union Bank Account in Euros or directly to our Swiss Bank Account in Swiss Francs. The needed bank information can be found on the contract.
DoctorEmergency number 144 or 112 (for foreign mobile) and
http://belalp.ch/service1/servicesforguests/emergencynumbers.php
EEmergencyIn case of an emergency we are 365 days and 24 hours available. The National emergency number is 144 or 112 (for foreign mobiles) and will also help in case of emergencies.
A list of other emergency numbers can be found here:
http://belalp.ch/service1/servicesforguests/emergencynumbers.php
Euro-Norm-Electro-PlugWe offer you a free plug with Euro-Norm. If needed you can get one from our rental office in Blatten. Please return the plug after the end of the vacation.
Exchange rateThe current Euro exchange rate for bank prepayments (deposit) and other payments at the rental office is determined by Beltour. The exchange rate is always adjusted to the regional banks. At the very moments it’s better for foreign clients from the European union to change Euro into Swiss Francs at home or to transfer the prepayment directly on our account on the swiss bank. Please choose SEPA-Mode for your banktransfer.
ExcursionsA list of different excursions in Blatten-Belalp can you see here:
http://belalp.ch/en/
IInternetIn and around the tourist office in Blatten is a free wireless (WLAN) available. For the access no password is needed.
KKitchen towelThe kitchen towel can be brought by yourself or can be rented separately in addition to the laundry package.
LLaundryThe rented laundry has to be collected at the reception in Blatten, together with the keys. The laundry package consists of a set of bed sheets, one big and one small towel. Kitchen towels can be brought or rented separately.
MMail redirectionIf there is a mail box number on the apartment’s brochure you can redirect your mail to your name and the mail box number plus CH-3914 Blatten bei Naters.
If your apartment does not have a mail box number, you can address your mail to the reception: Your Name ,c/o Beltour, CH-3914 Blatten bei Naters. In this case you can get the mail at our reception.
MattressMostly the mattresses are 90cm wide and 190cm or 200cm long. If there are French mattresses with a size of 140cm to 180cm, there is a side note in the brochure.
Mountain GuideIf you would like to have a mountain guide, please contact the alpine center or the tourist office in Blatten. For more information belalpalpincenter.ch.
NNumber of personsPlease respect the limit of the number of people per apartment given in the brochure. Even children count as one adult person. In some apartments additional people have space but may have to pay extra.
PPaymentThe bank account and the payment instructions are mentioned on the rental contract.
PetsDogs can not be left alone in the apartment. Birds, cats or similar pets have to be in a cage when they are left in the apartment alone.
Please inform us ahead if you would like to bring your own pet. Additional costs will be charged.
PillowMost of the pillows are 100cm long and 65cm wide. There is a chance that there are different sizes.
RReal estateWe sell chalets, apartments and properties in Blatten and Belalp. If interested, please request the current real estate list.
Rip Zone (Sport equipment)Rip zone is a partner company of Beltour. Clients of Beltour have a price reduction for renting sport equipment in the winter shops Rip Zone in Brig and Belalp www.rip-zone.ch
SSchool vacationsThe school vacations and bank holidays of different countries in Europe can be found on the following website www.feiertagskalender.ch.
Ski DepotThe use of the ski depot in Blatten (beside the cable way station and directly nearby the reception Beltour) during the winter season is free for clients of Beltour.
Ski passSki passes can be bought at the station of the cable car company Belalpbahnen. www.belalp.ch
Ski rentalClients of Beltour have a price reduction for renting sport equipment in the Snowshops Rip Zone in Brig and Belalp www.rip-zone.ch .
Ski schoolThe registration for the ski school can be done at the ski school office / tourist office in Blatten or in the ski school office at Belalp schneesportschule-belalp.ch
WWasteThe waste has to be put into the dedicated bags (garbage bag fee). Carton goes into the same garbage bag.
Free collection containers for glass, PET bottles and paper are available in the center of Blatten.
WeatherThe actual weather forecast can be found on www.meteoschweiz.ch
WebcamsA range of webcams can be found on www.beltour.ch at services.